Duo Mobile App

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Forum Posts

Hi, I’m new here but I use DUO MObile for a while. I use 2 phones, both Android. I’ve setup DUO Restore to sync it with my google drive account. Then I’ve done the same on my 2nd phone and it works fine. I get a full sync of all my dozen of entries. ...

nestor1 by Level 1
  • 1400 Views
  • 1 replies
  • 0 Helpful votes

Hi, I have been unable to get into my accounts due to having 2 factor on through duo, I had reset my iPhone to factory settings without thinking, I still have the same number email and phone as before when I used the app, does anyone know how I can g...

Instagram by Level 1
  • 1230 Views
  • 1 replies
  • 0 Helpful votes

my cell phone burned the display and my twitter was logged into the mobile duo, authentication application … I did not save the reservation code and now I am unable to enter my account, because every time I enter I asked for this authentication code,...

Well, Hello! This got reported on October 2018 – Custom icons in Duo app? An icon -v- ‘THIRD-PARTY’ is now pressing for European customers of PayPal, as the EU Second Payment Services Directive (PSD2) requires either an SMS code or a 2FA authenticat...

1MarkF by Level 1
  • 1708 Views
  • 2 replies
  • 0 Helpful votes

I lost the 8 digit codes that were given during my authentication setup. I have no idea what to do and cannot log into my Instagram account at all! Every time I try to use 6 digit codes given to me they do not work and Instagram states it is not corr...

Ritac_33 by Level 1
  • 8156 Views
  • 11 replies
  • 0 Helpful votes

I got a new phone, and there is no reconnect options that were said in the articles. (Both iphones) My accounts still need the duo code to log back in but my duo mobile app has no accounts. I have no access to the old phone. If someone could help ...

I unfortunately cannot log into my Instagram account anymore. It asks me for a code however, the app doesn’t give me a code or direct me to the app to receive a code. I don’t know what to do and I have been trying to fix it for 2 days but no luck. I ...

For whatever reason, Duo’s web authentication service doesn’t work if the limit websites option is turned on. I am trying to limit my web use and deplug, but an organization Im a part of uses Duo. So whenever I want to check in with them, I have to t...

ny99 by Level 1
  • 1054 Views
  • 1 replies
  • 0 Helpful votes

After the latest iOS app update for Duo Mobile, I am receiving the following error when attempting to respond to a push when connected via WiFi: NSURLErrorDomain -999 If I switch to cellular only the error goes away. Duo Mobile iOS app version: 3.44...

roarty58 by Level 1
  • 5460 Views
  • 1 replies
  • 1 Helpful votes
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