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Perda da senha de backup

Diego_Malaquias
Level 1
Level 1

my cell phone burned the display and my twitter was logged into the mobile duo, authentication application …
I did not save the reservation code and now I am unable to enter my account, because every time I enter I asked for this authentication code, I need help!

1 Reply 1

Amy2
Level 5
Level 5

Oh no, I’m sorry to hear that this has happened to you! Please take a look at this post for more info on what to do in this situation: Note about Instagram, Facebook, and other third-party account lockouts

Without the recovery code, you will likely need to contact Twitter support to regain access to your account there. Duo does not have the ability to access or change your accounts connected to Duo Mobile.

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