Hello, I am receiving the following error when trying to use Duo Mobile push or passcode for 2FA with OpenVPN on a Linux server and Linux client. “AUTH: Received control message: AUTH_FAILED” I have successfully installed and test push autheticated t...
Hello! I’m using Duo Authenticator on my mobile but trying to move away from Google ecosystem. The Duo Restore functionality is really neat, but I couldn’t find a way to set it to backup to another cloud service (e.g. Nextcloud) or even locally. Is t...
so over a month now i’ve been trying to get back my account with no help and every time i verify myself to insta they say they turned off 2fa for my account. whenever i attempt to log in it’s on, any help?
The Apple Watch app seems to have stopped working. When I tap on a selection nothing happened. I uninstalled the watch app and reinstalled and now it says I have no accounts. Opening Duo on my iPhone doesn’t seem to do anything. Any advice?
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I have tentative approval to move ahead with Duo for 2FA on Linux instead of Okta ASA. I can’t say I am unhappy with that… So I have a couple of questions. These are not show stoppers but may help to ease the adoption. Can duo push use other authe...
Hi, changed my mobile phone, when I tried to log in to my instagram account that request my security code, so I installed de duo app on my new phone but I can’t recovery my account data. I had an android phone and now I have an iphone. I hope you can...
I mistakenly removed my Facebook and Instagram account while trying to restore it back to my new device. and I don’t have the access to both accounts. Please help!
Hello, i have a new iphone and can not use the duo app, because the recovery account does not work. my old iphone is not working. what can i do? Best chris
As with the iPhone, when a 2FA request is sent to the Apple Watch, the user has to interact with the app and click “Approve Request.” But shouldn’t approval of 2FA notification be automatic as long as the Apple Watch is on your wrist and unlocked? Th...
so over a month now i’ve been trying to get back my account with no help and every time i verify myself to insta they say they turned off 2fa for my account. whenever i attempt to log in it’s on, any help?
KINDLY HELP ME GAIN ACCESS TO MY FACEBOOK ACCOUNT. My Facebook user id is (redacted) My date of birth on my profile is redacted My birth date and month is visible to everyone while the year of birth is on lock which means it’s seen by only me. I am u...
Hi everyone, I do have a Vivo smartphone running Android 11 and I am unable to download Duo Mobile App from Google Play Store. The message showed is the following: “This app is incompatible with your device.” My College demands me to get this specifi...
Hey there, I am trying to access my Instagram account, Its asking me for a code from the authentication app but the problem is I lost the phone that had the authentication app. How can I solve this problem please ? THANKS
We are thrilled to announce the upcoming release of a completely redesigned Duo Mobile app for iOS and Android. This reimagined experience includes some highly anticipated features as well as changes identified with the help of user testing and early...
