Activity in Services
SNTC Portal Login Loop.
as many others have posted, I am having a similar login loop. I have tried multiple browsers, as well as incognito AND uninstalled/reinstalled Firefox on multiple computers.please advise - i have been using this portal for a couple of years with no...
Issues with entering CCO details in CSPC 2.11
Hi team,We have jsut deployed a CSPC 2.11 VM on ESXi 7.0.3. Having issues when entering CCO credentials to allow for checks of software updates. Error message advises vailidation of the credentials failed. Have attempted to setup the same via CLI ...
Cisco Refuses to let me use paid for contracts
looks like they were able to fix
Device filter for scan schedules
Add device filter functionality to enable users to filter and select devices rather than browsing through the pages while scheduling the scan. The existing process allows to filter DNAC center but not the devices Path:- Admin settings > Data collecti...
Better logging for data sources
Presently there is very little to no logging for data sources in CX Cloud that I am aware of. This makes troubleshooting difficult.For example, one of my data sources is Meraki; the status shows a "collection failed". Yet there is nothing to show w...
Resolved! Ask a question
HelloI want to be new Delegated Administrator. Our previous Delegated Administrator are working on another company already 3 years. How i can be delegated admin and remove previous delegated admin
Unable to issue new registration certificate for CSPC 2.11 appliance
Whilst following the CSPC 2.10 to 2.11 migration guide one of the steps is to delete the migrated SNTC registration certificate and issue a new certificate. For which I followed the instructions here: Generating-CSPC-Certificates.pdf (cisco.com)Howev...
Problems generating a new CPC entitlement 04/2024
Gentlemen, Good morning. Need help.I shared some information in the case https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/is-it-possible-to-have-two-profiles-on-the-sntc-portal/td-p/5022088 And I got support to cre...
Need Access to Cisco Service Access Management (CSAM)
I need to get access to Cisco Service Access Management (CSAM) in order to configure application access for an application to access the EoX API. I have SNTC access, and SAMT access with the CCO ID ColinBaker1 (Colin.Baker@uky.edu), however when I a...
CSPC 2.11 Password Expired Notice with TACACS+ Remote Authentication
We have setup CSPC 2.11 to use TACACS+ to allow users to logon using AD credentials, with credentials beign passed to Cisco ISE. The CSPC username matches the username in AD, and user in CSPC is configured as Remote. Login with AD credentials is wo...
Resolved! CSPC 2.10.07 - SNTC not showing serial number for ASAv devices
Hi Allwe have migrated to ASAv devices for our RAS solution and they are in CSPC and being collected via SNMP and SSH protocols. all data including the ' show inventory ' is being sent to SNTC as i can see it on ' collected data ' for the devices in ...
CX cloud security
Cisco CX Cloud is an integral part of Cisco's broader digital transformation services, designed to help organizations optimize their use of Cisco technologies and solutions. While Cisco CX Cloud itself is not a security product, it plays a crucial ro...
cspc 2.11 - could not resolve host engci-maven-master.cisco.com
new cspc VA 2.11 install. when running yum, getting error for appstream, baseos, extras.- Curl error (6): Couldn't resolve host name for https://engci-maven-master.cisco.com/artifactory/csl-almalinux/almalinux/9.3/BaseOS/x86_64/os/repodata/repomd.xml...
Resolved! Do you support any Multi-Factor Authentication technologies
Hello, Do you support any Multi-Factor Authentication technologies? Thanks, Lisa W.
Top tips to automate upgrades and save costs with Cisco CX Cloud
Calling all Cisco CX Cloud users even all Cisco customers and partners! Are you fully leveraging Cisco CX Cloud to: Reduce 2-5 mins/case from your case management time Automates case opening and processing (RMA); Reduces duplication and false...
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