HelloWe have two Cisco ASR1001-x that we purchased recently and we have upgraded them to version 17.9.4aWe need to understand the license level that each one has. those routers going to be for CGNAT and the two features that are needed are 20Gb/s and...
Hi there, about 2 years ago I purchased an FPR1010 and 2 services.. I was, then, able to download the latest OS so that I could have PPPoE support... I just recently [had] to hard reset the device and am baffled as to why it lost the more recent and ...
I recently purchased a used ASA5508 and then purchased a SmartNet service contract for it through a Cisco Partner. That was nearly a month ago and all the Partner can tell me is that Cisco is "still working on it." Can anyone shed any light on how ...
Hello Folks,I have few Switches, Routers and WLC's in my organization. It doesn't have a valid contract for Support.Customer wants me to check with Cisco on how to create a new contract with vendor to only get TAC assistance.Can anyone help me with p...
The CCNA certification is theoretically valid for 3 years. But is it the case in the real world. What I mean is, if I have have an "expired" CCNA cert, will employers view it as worthless or do they not care whether or not it is expired?
(Sorry if I have posted to the wrong place.)I'd like to study to use GNS3 for Network. So, I'd like to donwload Cisco ios images. But I don't have contract for Cisco that I can't download ios images.Can anyone tell me how I can sign up with Cisco to ...
Hello.I want to know if there are any implications if we buy a device from one Cisco Partner and then buy a Smartnet contract of the same device from another partner. Can this have disadvantages in getting support from the partner that we got the de...
Good day I am in Mauritania there is no Cisco, How can I have this: Service Contract Required To Download this software, you must have a valid service contract associated to your Cisco.com profile.If you do not have a service contract you can get one...
Hello.I need to associate my recently created "CCO" account with my company, yet it seems to not be recognized/registered to open TAC cases.How do I do this?Thank you.
Three years back I purchased two ISR routers and shipped them to a data center.At the time my company was not registered as a Cisco VAR so we purchased them from another company.When the items were shipped it had my company name c/o the data center.A...
Dear Community Members, I just need to understand the renewal process for Software Support for CUCM, UCCX, Prime infrasturcture etc..Also need to know which level of support will be covered under these contracts, what is the renewal process
Hello - what are the identifiers on a subscription ID that should tell me if we should quote it in CCW-R or in the Cloud/SaaS Subscription Tool?SmartNet, Subscriptions, Renewal, CCW-R, Support,