Resolved! Duo push timeout
Is it configurable through the admin panel?
Forum Posts
Purchased new phone, old phone authenticated using Duo Push. New Phone now gets phone call instead of Push Notification. How do I set the DUO Push to be my primary authentication?
Resolved! Social Engineering Test Push
I would like to conduct a test where I send unexpected Push alerts to my users to see if they properly act on them (they should decline the request). Is there a way to generate these test pushes and see the results?
Is there any chance to see which app requested DUO MFA? For now all I can see in MFA message are the app provider, user name, geo tag and date. Sometimes I wonder which particular app (eg. DUO is used for number of corporate applications all of which...
We have a user that needs to fully access another users shared calendar. To do this that user accesses webmail via Safari on an iPhone. We’ve found that the DUO login fails regularly after we get the DUO notification and switch to the app to approve....
I’ve spent all evening hunting thru settings on Duo and my wp install and can’t seem to find what should be dead simple. I have a new phone and need to reconnect my duo-protected wordpress app. I can’t seem to find where the qr code might get generat...
Resolved! Apple watch + biometric requirement
Pretty sure I know the answer to this, but just to verify, if I have have a policy that requires additional biometric authentication and I want to use an Apple watch to authenticate, what happens when the notification shows up on the watch? I would i...
I’m pretty sure I used Duo this way before, by backing up Duo with Titanium Backup and restoring it on another phone. I remember using one of either two phones to accept 2FA Duo requests for logging in. In my case a couple of days ago something seeme...
When running DUO mobile on a device that has biometric capability, the self check-up suggest to users that no using this is results in reduced security or the other way round that enabling biometrics increases their security. This is just bad advice ...
Hi, We’re running an integration with Duo in our app, we’re using SFAuthenticationSession to connect to an Okta endpoint and kick-off the SSO procedure which eventually leads to a two factor authentication challenge powered by Duo. The process works ...
We’re seeing a user per day losing activation in the mobile app. The Push option no longer shows as an option when logging in and the admin panel reports “Not using Duo Mobile”. We typically send them a reactivation SMS however I’d like to know what ...
Resolved! Recover my Access Method
Hi, I have linked my WHM account with my Due but do to some urgent I have formated my Android and therefore I couldn’t access my WHM. Could anyone help my how can I access my WHM again. Thank you,
I have an iPhone 6 Plus with IOS 11.4. The latest DUO app version 3.21.0 is consuming more CPU than any other app! Anyone else having this issue?
Resolved! Passcode expiry and request to change
Is it a legitimate request related to Duo to change phone passcode ?
Hey Folks, I have a new mobile phone (Android OS) and need to set up Duo Mobile on my new device. I have enabled Duo Restore on my old device and backed up to Google Drive. I then go to my new device, install Duo mobile and restore from back up but i...
