07-15-2012 02:21 PM
Hi All,
I can't seem to edit any of my posts in the iPad app.
Using iPad 3 verizon, iOS 6 beta (2nd build - 10A5338d), Tech support app ver 2.0 b2004.
Not sure if its just me, or a bug. I tried logging out and logging back in. I have been able to edit my posts from the iPad app in the past, but editing posts in safari on the iPad isn't supported so I figured I would inquire.
Best,
David
07-16-2012 09:39 AM
Hi David,
Are you still having problems editing? I forwarded your issue to my dev team and we're looking into it. Please let us know if you are still having issues. I tested editing a reply and it appears to work for me.
Thanks,
Kent Wong
Mobile Product Manager
Sent from Cisco Technical Support iPad App
07-16-2012 09:49 AM
Hi Kent,
Thanks for getting back to me.
Just tried to edit a post - same error as yesterday. It does not seem specific to my iPad 3, as its not working on my iPad 2, but they are both on the latest iOS 6 beta. I will try and get my hands on one of the iPads still on 5.1.1 and test. I also tried deleting the app and re-installing without success.
Best,
David
07-16-2012 09:53 AM
Thanks David, this information is helpful. We'll explore further.
Cheers,
Kent
Sent from Cisco Technical Support iPad App
07-16-2012 09:58 AM
Kent,
I pulled a console log from xcode while trying to edit a post if you want it, shoot me an email or let me know where to send it.
Best,
David
07-16-2012 10:03 AM
That would be helpful. I just sent you an email with the address you can send the log to. Thanks again!
Kent
07-16-2012 10:07 AM
Sent it to you Kent.
Thank you for looking into it!
Let me know if you need anything further.
Best,
David
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