User unable to enroll in offline

I have tried to post this issue, but I keep getting an error that I cannot exceed 5 links, yet I have 0 links in the text I tried to post. I have attached a picture of a text document containing my issue. My apologies for having to do it that way, but the system seems to have an issue with me posting it like a normal person.

Sorry you are having issues, @Frosty81! There are some suggestions for offline enrollment troubleshooting in this knowledge base article: Why might Duo Mobile enrollment fail for Windows Logon Offline Access?.

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Thank you for that document. The final issue ended up being the users clock on their mobile. It was off by 2 minutes. Once we sorted that out, the Offline enrollment went off without a hitch.

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Thanks for sharing your resolution with the community.

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