Unified Communications Infrastructure

One question please, Regarding the USB eToken, I used my PC to install the two USB security Token using the Cisco CTL Client. the question is after installation and everything is ok, I must keep the two USB eToken connected to my pc or the server per...

Ran into a small issue when I asked my network folks to create some Internal DNS SRV records to support my Expressway C setup. Using the Cisco Expressway Basic Configuration Deployment Guide X8-11-4, Appendix 2: DNS Records I pretty much used whats i...

I have a user who would like to have all calls from a specific number go straight to his voicemail. But, only that caller. How can I accomplish this? If the number calls any other phone on the call manager, it should go through.

I have a call handler setup with caller input.  The green instructs them if they would like to leave a voicemail to press 0.  Under the caller input - 0 I have the Call Action set to "Take Message".Is there anyway to record a greeting before the reco...

Hello, we installed 2 IM & presence servers to test Jabber and now we have decided not to use it. I googled how to remove safely those 2 servers but did not find any documentation. Has anybody already done such a thing and could give me some pointers...

Okay, i see where i can add a softkey for malicious. Where do i find this information once softkey is pressed?I have read here that you can do a CCM Trace and find the info. Is that under RTMT/Trace & Log Central/  Then where CDR Files? Call MAnanger...

Hello All,      I have a CUCM Pub and Sub running CUCM 11.1.5.  The cluster is currently in production.  I'am going to be doing Jabber and I have a IM and P server on 11.1.5 already running DNS.  I migrated a cluster to 11.1.5 so It didn't have DNS ...

Hello everyone. I have been looking around SRND but cannot find any information on how to reset the password of a priv 1 admin on CLI. Should I login to the CLI using the priv 1 admin account and reset from there? Running the set password user admin ...

Hi, Wondering if anyone can help, can someone please confirm whether the Alternate Extensions list is the only way of giving multiple users access to a shared voicemail? This appears to be limited to 10 users if I'm understanding correctly, we are po...

We are running CUCM v10.5.2.15900-8 with a Publisher and a Subscriber on two UCSC-C240-M4SX hosts. For years, our backups ran using freeSSHd on a Windows7 box without any issues. However, after we upgraded the hosts from ESXi 5.5 to 6.5.0, the backup...