I have to replace the NTP server configured on a CUCM 10.5 server. I understand that this will require restarting the NTP service. Does anybody know if restarting causes a service impact (including the phones themselves that are registered). I read s...
Hello, I have a Cisco Call Manager, with NTP configured, but there is a 3 minute difference between the time displayed on the IP phones, compared with the time of the servers. What can be the cause of it?
Our cluster is as follows: Publisher in data centerSubscriber 1 in data centerSubscriber 2 local to help desk site I've added two screenshots, one while logged into the publisher showing the phones that are local to the help desk site using the devic...
Hey everyone, I've been having some trouble with a new deployment and I'm guessing I'm just missing something but for some reason I cannot get Mix-Mode to turn on in the CLI for CUCM.
I'm running CUCM 11.5.1SU4 with the proper encryption license u...
Hi Community I have encountered issue in CDR wherein the CDR extraction for the month of July suddenly stops and no data was being extracted. For isolation I've tried to restart the CDR services for all nodes and after restarting, CDR for the month ...
We are running cucm version 8.6.2.22900-9. I had a request which I don't know if it is possible. the request is to play the standard greeting > phone rings > no one picks up > another greeting plays > call ends. they are looking to add that second...
Hi,I was reading release note for Collaboration Endpoint 9.x https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce9/release-notes/ce-software-release-notes-ce9.pdfin the new feature of version 9.3.0 there is the opportunity to b...
Hi every oneI have a problem when use span based solutions on voicegateway . I only see have recording with call out . but call in i dont have see any log on voicegateway and after i checked recording files on recording server. i dont see anything on...
Hello everybody,I would like to update cisco unified CM Administration 10.5.2.10000-5 to version 12.5 and would like to know in detail what to do. Could you help me with that?I currently have 72 working phones Thank you
Hello everyone, We are facing an issue with our CUC MWI feature.Every extension in our CUCM has 4 digit directory number and each directory number has an +E164 Alternate Number.In Cisco Unity the users are configured with E164 extensions.The MWI does...
We have been asked recently how hard it would be to change our dial plan to use a number other than 9 to get an outside line. There have been several instances where employees at one of our offices have mistakenely dialed 911. Our engineer with all t...
Hi - I am hearing conflicting reports on whether or not I can change the IP address of the Prime License Manager (PLM). Can anyone definitely say that I can do that without having to re-license everything?
