Managing Users

Hello, I used to be able to see a log of my Azure directory sync that showed info on users getting added or removed.. but now I only see that when I run a sync directory with diagnostics... am I missing something?  The only regular logs I see are for...

Hi All,I have integrated my Ad server with Duo where only specific group users should get sync but all users outside of that particular getting sync. Base dn is like DC=abc,DC=local. Can you help me where i lacking. Attaching snapshot for your refere...

I have the 'Deny Access to Unenrolled Users' policy active for all users/groups.I have one user that needs ad-hoc special access without authenticating through DUO (3rd party contractor - not able to install/use an app). I have created a user account...

Hi all.There is a method with which an enrollment link is generated, it will expire after 30 days.And If an end user clicks an expired enrollment link, they will see a message stating: "This enrollment code has expired. Contact your administrator to ...

Dear All  I would like your support, I used Cisco DUO , integrate with Local Microsoft active directory, we have schedule to sync information every 8 Hrs.  but we found issue , when our user change password from their computer , but after 8 hrs pass,...

Hello all, We are moving to a new AD that our parent company has, new.com. We currently use directory sync with old.com. I understand that we have to remove old com and ensure that we have the same variables in new com so that new com AD will take ov...

Why can’t I log in through the verification code generated by Duo for all my Facebook security two-factor authentication linked to Duo mobile? and I can’t modify the Facebook 2FA method because the 2FA code I entered from the duo is invalid

Dear All: Can anyone please tell me how to install the Duo 2 factor Authentication (2FA) into Samsung Galaxy J7 STAR, SM-J737T1, having the android version 9? The error massage says that the DUO 2FA is not compatible with android 9. Can any of you pl...

We have some contractors that work remotely and they currently use DUO Mobile - Push for a 2nd factor authentication. We are to require the contractors to change their password after X days have passed. These contractors only work remotely and never...

Hello, we had a few users get this error yesterday in our windows 11 environment. They are inputting their correct windows network username and password, approving the Duo push from their phone and then it displays this screen: The only workaround ...

Hello Community, can someone recommend me an hardware token? I mean some with the possibility to generate secret digit-codes on a display. Reason for it: We have an employee without a smartphone or any phone and we need to authenticate against a VMwa...

I have a client attempting to use DUO for push notifications. They can login with UserPrincipal Name for the that specific application but for the other application they want to use a suffix to the principal name example User1 becomes SFUser1. When t...