Managing Users

When the users of checkpiont remote access VPN try to validate via DUO, you get “RADIUS server not response” in the checkpoint logs. I have check that the Duo Proxy is up and the connectivity test is ok. I have made capture with tcpdump in the checkp...

Troquei de um Android para o IOS e não consigo entrar mais no Instagram, porque pede o código de duas etapas. Tentei restaurar o Duo, mas a senha está dando inválida, então gostaria de saber como proceder. Já que não consigo confirmar com SMS (eles n...

Hi Guys, One Customer want to try Duo 2FA for Office 365 but the first step is only for few users. Can we do that only for limited group and after all the user when the documentation is ready for the end-users. Thanks

Good morning! Does anyone know if it is possible to restrict logging into the Admin Console only to specific IP Addresses? I have been asked to look into restricting access to the Admin Console through only my company’s network. I looked around at t...

Hi - very interested in the " Verifying Users with Duo Push" feature - is this available on Free accounts? I’m not seeing the option in my user management pages.

Hello, We have a RADIUS application that is using Duo for MFA, but the username there has a specific prefix. Is it possible to automatically create an alias base on this prefix or ignore this prefix on Duo? Eg: Username: user.name@example.org Alias 1...

Hi here! We have one of our clients who are using Duo, and it works fine with authentication via app and call if we reply within the timeframe. However when they try to extend the timeout it doesn’t recognize and sits at the default 12 seconds.They h...

Hello Bro, This is My first ques. here. I have problem which is summeriezed by that, sometimes the users get logged into the service without duo notification on the smart phone which is the second form of authentication on smart phones, Android or Ip...

We struggle with Duo’s native permissions and the lack of granularity or customization. Two common pain points, User Managers can put a user in Bypass (we’d prefer only administrators can do this), and the Billing Admin role cannot see the Accounts t...

Has any one set up Gsuite? We recently started using DUO. Id like Gsuite set up. My issue is we have 125 colleagues that only have iphones and ipads. I need get some feedback on how this went. I am being told we have to turn it on for everyone at on...

I have a local admin account and a domain account on the same PC, since enrollment to the duo, I have not been able to login to the local admin account.