07-11-2018 03:57 PM
Hello,
I wonder if it is possible to migrate hardware token between accounts? I have hardware token like “Duo-D100” on my old account, and I need it to be migrated to a new account. Is it possible?
Solved! Go to Solution.
07-12-2018 11:12 AM
Hi mamedov, per this KB article, you will need to disassociate the hardware tokens from all users or administrators on the source account and then contact Duo Support to move the newly-disassociated tokens to your new account.
07-12-2018 11:12 AM
Hi mamedov, per this KB article, you will need to disassociate the hardware tokens from all users or administrators on the source account and then contact Duo Support to move the newly-disassociated tokens to your new account.
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