Cisco 8845 phone not showing missed/received/dialed calls

[svadmin]

I have a Cisco 8845 phone that has SIP894x.9-4-2SR2-2  firm ware on it.  everything works fine except it does not show missed/received/dialed calls. I downloaded the file  cmterm-8845_65-sip.12-1-1SR1-4.k3.cop.sgn and uploaded it to call manager OS.  does anyone know if I should go first to version 10 and 11 before going to 12, or is it safe to jump to 12.1.1 ?

[Brandon Buffin · Accepted solution]

The release notes below do not indicate any requirement to go to 10/11 first. Upgrade to 12 should work.

https://www.cisco.com/web/software/282074288/142679/cmterm-8845_8865.12-1-1SR1-4-readme.html

Brandon

[svadmin]

Thank you Brandon!

[danieladeleon850]

Someone can tell me how I remove the voice from the phone. whenever I touch the numbers repeat all the numbers

[Brandon Buffin]

On the phone, go to Settings > Accessibility > Voice Feedback and turn the feature off.

Brandon