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Assistant console lost abreviated numbers

carolomoc
Level 1
Level 1

Hello all,

I have following problem with several users:  When the launch the Assistant Console (AC) they have a prompt to update version they are using.   Once this is done and they log they see that all there abreviation lists disappeared.

(I found a procedure on how to save this list (XML file) under the PC hard drive but when I test it it is not working. see attached PDF)

I understand this abreviation list must be saved somewhere on the server.  So probably I can retrieve them.  Any one knows where?

Please let me know if it is not clear enough.

Regards,

Carlo

1 Reply 1

mjuch
Level 5
Level 5

Hello Carlo, dis you solve this Problem?

br Mike