About newberntac

newberntac · 03-07-2022

I upgraded the IOS on one of my 3850s this past weekend. I went from 16.9.4 to 16.12.7, which from everything I read, should not have been an issue. I had a major issue - the entire config was wiped from my switch. Fortunately, I had a saved config...

newberntac · 03-02-2022

My collector has not uploaded since I upgraded to 2.10. I've tried a number of different things. The Upload says it's successful on the collector, but when I log in, there are no recent uploads. I even tried the suggestion on the main page here ab...

newberntac · 02-29-2024

And pulling reports isn't my issue Accessing the portal is my issue.

newberntac · 02-29-2024

I go to services.cisco.comPrint screen below - site has completed loading. I've tried different browsers, different networks (home and work), incognito browser - everything gives me the same thing.

newberntac · 02-29-2024

If you hear anything on this, can you please update? When I sign in I just get a white screen. My account rep said I can't open a TAC case because I don't have paid Smartnet on my FREE SmartNet server or portal. At the moment, I'm manually looking...

newberntac · 08-22-2023

Updating the connector fixed it once for us, but we also set a password for the service and that seemed to work as well. BUT be warned, you'll have to enter it anytime you want to stop the service for other reasons

newberntac · 06-19-2023

I see where you can still download 3.10.0..... I was also thinking - could you roll back patches and device packs one at a time to see if one specific one clears it up?

Member Since	‎04-02-2018 09:51 AM
Date Last Visited	‎03-01-2024 12:02 AM
Posts	20
Total Helpful Votes Received	8

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3850 wiped after IOS-XE upgrade

No inventory Upload

Re: Can't access SNTC Portal

Re: Can't access SNTC Portal

Re: Can't access SNTC Portal

Re: Cisco Secure Endpoint Service Stopped

Re: Prime Software Deployment Issue with IOS-XE 16.12.09