In addition to Kathy's suggestion, check to see if you have some other app running that's using those devices. MS Teams, Zoom, Google Meet, etc. You can't have multiple apps using the same peripherals at the same time. Hope this helps. 

This document would have been more clear rather than the panorama one: https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/microphone/installation_guide/table-microphone-pro-installation-guide.pdf  - if you look at item #6 it does state t...

Have you tried these phones on a different network - perhaps from your home where you likely don't have any blocked ports outbound? Your description sounds like perhaps your company firewall is blocking ports that weren't blocked before. Or perhaps C...

It's not supported on the Desk Mini either. It's my impression those devices don't have enough "horsepower" to support it. There's no manual way to enable it - perhaps someone from Cisco can comment on whether it's on the roadmap, but from my experie...