Debug Level PRT: https://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/ip-phone-8851/218093-configure-debug-level-in-mpp-phones-regi.html Support Case Manager: https://mycase.cloudapps.cisco.com/attendeeCaseCreate
It sounds like you're encountering a technical issue with your Cisco setup. It's definitely important to get this sorted out, especially if it appears to be a bug. Opening a support case with Cisco Support is the right move here. They have dedicated ...
Hello here is the link you can use to file the request around the top left you can click on "Add new idea" https://help.webex.com/en-us/WBX000026116/How-Do-I-Submit-an-Idea-in-the-User-Community-Feedback-Portal
