About kelvinteh15

kelvinteh15 · 04-22-2024

Hi , Good Day. Is there any configuration backup on the Control hub. Something like you can revert the change on the dial-plan , user/agent information , hunt group setting to a previous stage (maybe 2 week ago). This is to avoid there is a misconf...

kelvinteh15 · 04-22-2024

Hi , Good day. I need some help to verify if there is any configuration issue from my end. Basically i have a registered LGW to the webex calling . The incoming call is working fine , but the outgoing call is getting the following error Outgoing ca...

kelvinteh15 · 03-12-2024

Issue to setup webex Micrsosfot Azure Active Directory Wizard app . Getting the error "User role doesn't have sufficient privilege." As per the documentation https://help.webex.com/en-us/article/heauzeb/Set-up-Azure-AD-Wizard-App-in-Control-Hub#_9c79...

kelvinteh15 · 10-04-2023

Hi all, Previously we use the manual backup on the GUI page or every single Webex room kit that we have. We have migrated the webex room kit to webex control hub , is there a way to backup the configuration automatically in the webex control hub ?

kelvinteh15 · 04-24-2023

Hi , I am having issue with the intermittent dropped during the video call to the external party which using the expressway. Have work with the other party which advise that they did not receive the response from the keepalive intermittently. How d...

kelvinteh15 · 04-23-2024

Thanks for your help . The ougoing call working fine after change to request 290 .

kelvinteh15 · 04-23-2024

Here are the debug and the call flow when i use my Webex app to call the Mobile . Able to see the logs in the CUBE . I am assuming that the call should coming in to dial-peer voice 200 then go out to dial-peer voice 4 . My Webex App (7908) <>Interne...

kelvinteh15 · 04-23-2024

Thanks for your help . The uploaded configuraiton file may have wrongly updated when i try to hide the confidential information. Basically those are the related dial-peer. the attached file is the full config for dial peer . dial-peer voice 3 voip- ...

kelvinteh15 · 04-22-2024

Thanks. I just upload the file . Actually i suspect the issue on the route as the SIP traffic is send by the CUBE back to the Webex , as there is no sip traffic that i see that from ITSP send to CUBE for this call.

kelvinteh15 · 03-20-2024

Just to let you guy know . It required to give global admin for the service account. Delete the old cisco webex identity and redo the set up will do.

Member Since	‎02-21-2006 09:28 PM
Date Last Visited	‎05-21-2024 04:05 AM
Posts	58

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Webex Control Hub .Is there any configuration revert function ?

Cisco Webex calling LGW - outbound calls failing, %VOICE_IEC-3-GW: SIP

Issue to setup webex Micrsosfot Azure Active Directory Wizard app

Backup on Webex room kit on control hub ?

Intermittent video call drop with expressway for webex room kit

Re: Cisco Webex calling LGW - outbound calls failing, %VOICE_IEC-3-GW:

Re: Cisco Webex calling LGW - outbound calls failing, %VOICE_IEC-3-GW:

Re: Cisco Webex calling LGW - outbound calls failing, %VOICE_IEC-3-GW:

Re: Cisco Webex calling LGW - outbound calls failing, %VOICE_IEC-3-GW:

Re: Issue to setup webex Micrsosfot Azure Active Directory Wizard app