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Jabber for iPhone - call transfer issue

Lasha Lomjaria
Level 1
Level 1

Hello there,

 

We have CUCM version 10.5 and using Jabber clients for Android and iPhone.

 

The problem is that when calling from user A to user B - which is using Jabber Client for iPhone, call connects, there is 2 way audio, but when B is transferring the call to another destination C from Jabber client (doesn't matter if its internal or external number) call from B to C is moved to hold, and when pressing resume button, the call from A to B drops. While B and C are connected.

 

This issue appear only when transferring call from Jabber client for iPhone.

 

any ideas?

 

 

 

2 Replies 2

Kaloyan
Cisco Employee
Cisco Employee

Hello Kaloyan,

 

Thanks for your response!

 

Yes, I think that's the case.. Will wait for solution...