11-23-2010 01:20 PM - edited 03-06-2019 02:11 PM
I am getting an unsupported device message when attempting to connect to my new 3560-X switch using Network Assistant 5.5. I have ran the "Application Updates" and verified that I am running the latest version.
Any Ideas?
Thank You In Advance.
JT
Solved! Go to Solution.
02-10-2011 12:21 PM
So far, so good on 3560-X support. I fetched CNA 5.6 RC1 today and it does recognize the thing.
CNA 5.6 RC1 is not yet recognizing the SFP module I've installed into two 3560-X switches in the GUI panel display, but it does seem to recognize Gi1/x and Te1/x interfaces in the VLAN table and other tables.
11-23-2010 03:10 PM
My guess it is not supported in the current version. They do not seem to continously update that free program so there are a few devices that it won't currently support , I would venture that the latest 3750 boxes are not supported either. You would have to contact a cisco rep to see when the next version may come out or post this over in the net management forum , maybe someone over there knows.
11-23-2010 03:15 PM
glen.grant,
Thanks for the reply. You are probably correct, however, before buying this product I made sure that it was on the supported list for CNA and it is. There are numerous references to this model being supported in documentation and product data sheets. I was hoping that is was an IOS versioning issue so I updated the switch from 12.2(35) to 12.2(55) - Latest - but no joy. Hopefully someone from Cisco will see this post and point me in the right direction.
Thanks Again.
JT
11-23-2010 03:36 PM
CNA 5.6 should have support for the X series. Tentative Jan 2011.
02-10-2011 12:21 PM
So far, so good on 3560-X support. I fetched CNA 5.6 RC1 today and it does recognize the thing.
CNA 5.6 RC1 is not yet recognizing the SFP module I've installed into two 3560-X switches in the GUI panel display, but it does seem to recognize Gi1/x and Te1/x interfaces in the VLAN table and other tables.
02-15-2011 02:28 PM
Thanks Gordon. I downloaded and installed it. So far so good. Thanks for the heads up.
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