Policy & Access Control

We need to enable duo authentication for browser downloads where if a user downloads anything via the browser he is prompted for MFA before the download starts, support is saying this is possible if we have an authentication on the browser need help ...

Since the point of Office 365 is to allow access to your applications (in our case primarily email through Outlook) no matter where you are, restricting access to the DUO Access Gateway server is not really feasible based on source IP addresses. The ...

Hi, is there a way to not require users to be in Duo from a specified IP address range but require them for everywhere else? We are protecting an RDP host. This is to avoid adding about a 100 users that will not be using 2FA for the 5 or 6 who will b...

My phone got broke and i was not able to log in. I tried Support Chat they were very supportive. Helped me log in via call but there was some threshold issue with call login so it took some retries. All of a sudden while support personnel was doing h...

‘Hello’ to all of you. This is my first question in this community, so please bear with me and grant me some leniency. I think my problem can be very clearly explained in a form of a short story as below An electron appUsing DUO authenticationDUO pag...

With the release of iOS 13 I understand why iOS 12.4 is considered end of life by Duo. However, 12.4.2 was just released 8 days ago and many of our users are being blocked because it’s an “old version”. When updating the Global Policy I noted that A...

hello i was a free user, and in order to have support, i wanted subscribe 1 year of mfa, and the website billed 10 years Someone happened the same thing? patrice

I had observed this issue previously and never realized it was related to Duo RDP. I know now that it is because this issue had gone away with a new installation and started again after installing Duo RDP. What happens is that when the screen locks...

Hi, When I logon to Webex teams desktop app for windows , duo detects my operating system as windows 8. But in reality is windows 10. As result Duo device health is not enforced when launching webex team client. If the user is not running device heal...

Hi , can please consider to get Endpoint Hostname from devicehealth in duo admin portal. I’s not always easy to distinguish when user have diferents pcs. Not easy to answer a simple question, like for example: Does the bitloker was disable by user,...

i’m planning on installing duo for windows logon on my 2x production session hosts as a test of the duo product. i don’t have the luxury of a test env. and am hoping to test MFA on a pilot group of users. can this be done? looking at the global polic...