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phone transfer issues on cme system

keith.craycraft
Level 1
Level 1

call answered on one phone, when it is transfered to another extension, the phone that its being transfered to will show on the display the transfer , but will not ring. check volume setting on phone and reset the phone.

2 Replies 2

a-vazquez
Level 6
Level 6

Which CME version are you using? You, can try to change the phone load and see if it resolves the problem

version 3.3...

i have changed the phone load and that has resolved the problem.