cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1461
Views
0
Helpful
0
Replies

Cisco Prime Infrastructure 2.2.0 cannot access the GUI

Your help please!


initially we thought that the problem was due to little available space in the /opt directory
optvol
200G 190G 0 100% / opt

 

so we add more space

then we apply the commands

 

NCS stop
NCS start

But the problem continues

 

1. How do I solve the problem please?

2. Does anyone know if applying the following commands, could we lose configuration or information
in the DB please?

 

a. Stop the NCS
b. Run 'ncs db reinitdb'
c. Start the NCS

 

or

 

a. NCS stop
b. NCS DB reinitdb
c. NCS start

 

3. how to get a complete back of the configurations, and the BD from CLI please?

thanks for your help

 

homa/admin#

homa/admin# NCS stop

 

Stopping Prime Infrastructure...

 

This may take a few minutes...

Exception in thread "main" java.util.NoSuchElementException

        at java.util.Scanner.throwFor(Unknown Source)

        at java.util.Scanner.next(Unknown Source)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:212)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:194)

        at com.cisco.common.ha.config.HighAvailabilityConfig.<init>(HighAvailabilityConfig.java:174)

        at com.cisco.common.ha.config.HighAvailabilityConfig.getInstance(HighAvailabilityConfig.java:183)

        at com.cisco.packaging.WCSAdmin.stop(WCSAdmin.java:506)

        at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:300)

        at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:1123)

 

Plug and Play Gateway is being shut down..... Please wait!!!

 

Stop of Plug and Play Gateway Completed!!

SAM daemon process id does not exist

DA daemon process id does not exist

Stopping strongSwan IPsec...

homa/admin# NCS start

Exception in thread "main" java.util.NoSuchElementException

        at java.util.Scanner.throwFor(Unknown Source)

        at java.util.Scanner.next(Unknown Source)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:212)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:194)

        at com.cisco.common.ha.config.HighAvailabilityConfig.<init>(HighAvailabilityConfig.java:174)

        at com.cisco.common.ha.config.HighAvailabilityConfig.getInstance(HighAvailabilityConfig.java:183)

        at com.cisco.packaging.HMAdmin.initHealthMonitorApi(HMAdmin.java:404)

        at com.cisco.packaging.HMAdmin.hmServerStatus(HMAdmin.java:299)

        at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:917)

        at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:892)

        at com.cisco.packaging.WCSAdmin.wcsServerUp(WCSAdmin.java:740)

        at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:313)

        at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:297)

        at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:1123)

Starting strongSwan 5.0.1 IPsec [starter]...

homa/admin# show application status NCS

 

Exception in thread "main" java.util.NoSuchElementException

        at java.util.Scanner.throwFor(Unknown Source)

        at java.util.Scanner.next(Unknown Source)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:212)

        at com.cisco.common.ha.config.HighAvailabilityConfig.parseXmlFile(HighAvailabilityConfig.java:194)

        at com.cisco.common.ha.config.HighAvailabilityConfig.<init>(HighAvailabilityConfig.java:174)

        at com.cisco.common.ha.config.HighAvailabilityConfig.getInstance(HighAvailabilityConfig.java:183)

        at com.cisco.packaging.HMAdmin.initHealthMonitorApi(HMAdmin.java:404)

        at com.cisco.packaging.HMAdmin.hmServerStatus(HMAdmin.java:299)

        at com.cisco.packaging.HMAdmin.status(HMAdmin.java:170)

        at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:914)

        at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:888)

        at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:294)

        at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:1123)

CNS Gateway with port 11011 is down

CNS Gateway SSL with port 11012 is down

CNS Gateway with port 11013 is down

CNS Gateway SSL with port 11014 is down

Plug and Play Gateway Broker with port 61617 is down Plug and Play Gateway config, image and resource are down on https Plug and Play Gateway is stopped.

SAM Daemon is stopped.

DA Daemon is stopped.

 

homa/admin#

0 Replies 0