Managing Users

Hi Team, I’ve Duo setup with initial users sync from AD to whom the enrollment emails already sent, now i want to remove all those users from Duo- and re sync them to duo. In this case does the Duo send enrollment emails to all these users (Includin...

I am trying to configure Active Directory Sync on DUO. I cannot sync the objectGUID to DUO however I set it as username or username alias. However, I can see that the DUO authentication proxy can retrieve the attribute from my AD.

I am having a problem with setting up Active Directory with Duo. I have configured the settings as well as installed and configured the Duo Authentication Proxy on the DC. I can see there is some sort of communication as when I disable the service an...

According to the docs for Lockout and Fraud “you can adjust the number of consecutive failed authentication attempts allowed before the user’s account is locked out to prevent brute force attacks”. I have a couple of questions… Is there a way to spe...

Has anyone seen user data being removed from Duo system when user is not authenticated for a long time? Am seeing things missing…like Trusted Endpoints and their associated certificates. These used to be visible from admin console but now seem to hav...

I get the groups to be exposed. But, when I sync, no users come across. I cannot enter and username and sync it either.

How can I export the users with assigned groups?

Hi, I’m facing an error signup. Thanks

We are set to sync every 24 hours and send enrollment emails to users that have not been enrolled. We have users calling that their enrollment link is no longer valid and has expired. So a few questions about the enrollment email. If a user is added ...

Hi, We have configured a sync between AD and Duo.User sync had no issues.Now a requirement is that some Users in AD do not have Mail IDs, These users are not getting synced to Duo. Is there a way to modify the User directory settings to populate User...

I am having an issue with configuring Azure AD Sync. When I use a Global Administrator Account in Azure, I am able to configure and set up the sync. When I scale the permissions back in Azure to a Service Administrator, I receive an error that the ac...