Managing Users

I’m successfully using the directory sync feature to enroll my users in Duo. The problem I have is that there are disabled user accounts in the groups I’m syncing, and Duo is importing them and placing them in “inactive” status. This wouldn’t be a pr...

I just deployed Duo a week ago and have yet to been granted access to the support portal for a paid account under the MFA tier. I am working with support through email, but am wondering if the issues I’m having are due to my owner account being an em...

Recently, I ran into an issue where the NameID needed to be sAMAccountName@domain.org and surprised to find out that DUO DAG didn’t offer this from the GUI. Raised a feature request. In the meantime, I figured out a way to achieve this and thought of...

I have tried to search in the DUO Authentication Proxy configuration docs to get a list of values that can be used with the parameter “username_attribute”. I wanted to understand if with can use the LDAP EMAIL address field for this and not the stand...

We have set up Trusted endpoint using the DUO Cert proxy, everything is pushed out/updated via a GPO when the user logs in. Everything is working OK up until we had someone have a name change, the change in AD went well, we had to sync with DUO 2 tim...

I think I posted in an inactive forum, I couldnt get an answer to my question. We sometimes have to set users on bypass to let them into an rdp session when the user forgets their smartphone, gets a new phone or is logging in from an airplane. It wou...

Hi, I need clarification on connecting Duo using Alias Name. Here is the scenario that I have. User is created and he is able to connect Duo successfully using programe. However, I would like to login using my email id too. So, I configured email id ...

Let’s say we have to use Radius or another option that does not permit inline device/user enrollment. Is there a way to indirectly enroll users that does not involve sending them to duo.com? Does the authproxy have a static web page that can be acce...

My institution is not licensed for students and so we want students to bypass 2FA. I want to configure a policy that allows bypass across different applications based on an Active Directory group that would be synced. However if the user is synced, t...