Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

I have been using Duo for some time, but I am now required to set up some bigger sites. The question I have is do I need to licence all users, even if they won’t ever be required to use MFA? E.G. If I have 100 users who need to use RDGateway from a s...

mdutton by Level 1
  • 1190 Views
  • 1 replies
  • 0 Helpful votes

currently we can lock down our bypass codes to X minutes but they are single use only. if we don’t lock down the bypass codes, then we have more choices in their usage count. I’d like to create a more customizable bypass code that I could lock down. ...

In the admin console, it would be nice to see a (heat) map of where our users are authenticating from based on the data in the “second factor” log field. would be nice to select per application as well

Hi all, Me again with another question… So when I login to Duo.com, I obviously enter my username and password, but then it comes up with the usual box with Duo Push, Text, or Call… The problem is Push is grayed out, making me use one of my twiddlin...

Jon9 by Level 1
  • 1662 Views
  • 1 replies
  • 0 Helpful votes

Hi There, I am consultant with multiple project with different company, I have duo set up for one company A, then my second client (company B), also use Duo, I am using my cell number for company A, also plan to use the same cell for Company B. Is th...

zac2 by Level 1
  • 3224 Views
  • 4 replies
  • 0 Helpful votes

All, Greetings. Curious to know if anyone is experiencing issues after logging into their respective admin portals for managing their Duo instances? This morning I have been logged out of our admin portal whilst navigating through it almost immediate...

ButlerKD by Level 1
  • 5117 Views
  • 4 replies
  • 0 Helpful votes

When you receive the Enrollment-Email, their is an URL like this “https://api-xxxxxxx- xx.duosecurity.com/portal?code=“Enrollment-Code”&akey=XXXXXXXXXXXXXXXXX” Now my question is were is the “akey” from, and where can i find it in the Duo Admin Panel...

maxhany by Level 1
  • 1914 Views
  • 2 replies
  • 0 Helpful votes

Hi, I have enrolled several users but they are configured for failopen on the devices, so when offline they are able to bypass Duo. If I now enable offline authentication and enrollment in the ‘windows RDP’ application, will this affect them in any w...

Techie73 by Level 1
  • 2053 Views
  • 1 replies
  • 0 Helpful votes

We have logically separate offices in our Active Directory such as Office1 and Office2. For phasing in Duo we would like to enable enrollments based on Active Directory sync using “Office1 Users” security group and “Office2 Users” security group. The...

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