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Removing an MFA Device from One User

For testing I linked a test account to a phone. To test a possible hack, I later associated that same phone with my account. Is there any way to remove the test phone from my account without affecting the test account?

1 Accepted Solution

Accepted Solutions

jamieis
Cisco Employee
Cisco Employee

Hi @linixhitman,

In the Duo Admin Panel you can navigate to your user’s User page and remove the phone from your user. Removing the phone from your user won’t impact the phone still being attached to the other user.

View solution in original post

2 Replies 2

jamieis
Cisco Employee
Cisco Employee

Hi @linixhitman,

In the Duo Admin Panel you can navigate to your user’s User page and remove the phone from your user. Removing the phone from your user won’t impact the phone still being attached to the other user.

That worked. I just had to scroll down a little further.

Thanks.

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