Services

update device properties

Will CSPC update device properties, e.g. host name, OS version, or model, dynamically or would the managed device need to be removed and re-added?

CSPC 2.11 Password Expired Notice with TACACS+ Remote Authentication

We have setup CSPC 2.11 to use TACACS+ to allow users to logon using AD credentials, with credentials beign passed to Cisco ISE.  The CSPC username matches the username in AD, and user in CSPC is configured as Remote.  Login with AD credentials is wo...

Open a TAC case for SNTC

Hi there.  I have a customer that has issues to download the certificate from the SNTC for the CSPC Wizard. Could you help me? Kind regards, Josué GS

Issues with entering CCO details in CSPC 2.11

Hi team,We have jsut deployed a CSPC 2.11 VM on ESXi 7.0.3.  Having issues when entering CCO credentials to allow for checks of software updates.  Error message advises vailidation of the credentials failed.  Have attempted to setup the same via CLI ...

CX Cloud On Prem

Is there any way to deploy CX Cloud on prem (virtual appliance)? The requirements and considerations ?

CCW needed or not In case of license renew of cisco ironport (ESA)

Hi,If we want to renew license of cisco ESA, CCW needed or not? 

Can CX Cloud be Integrated with Other 3rd Party Solutions?

Reset CSPC 2.10 GUI accounts from CLI

Attempting to login on CSPC for a long time and my password got expired. The prompts says that I haven't specified the password reset questions and answers which is not true as this used to work before. My question is: can I reset my CSPC account fro...

Managers Access to SNTC Portal

Good morning,My manager is trying to register for access to the SNTC portal but is having issues.  I believe I have all relevant information - CCOID, email, contract number, serial number - but who can help us with this?Thank you,Leonard

SNTC Portal Login Loop.

as many others have posted, I am having a similar login loop.   I have tried multiple browsers, as well as incognito AND uninstalled/reinstalled Firefox on multiple computers.please advise - i have been using this portal for a couple of years with no...

Cisco Refuses to let me use paid for contracts

looks like they were able to fix 

Device filter for scan schedules

Add device filter functionality to enable users to filter and select devices rather than browsing through the pages while scheduling the scan. The existing process allows to filter DNAC center but not the devices Path:- Admin settings > Data collecti...

Better logging for data sources

Presently there is very little to no logging for data sources in CX Cloud that I am aware of.  This makes troubleshooting difficult.For example, one of my data sources is Meraki; the status shows a "collection failed".  Yet there is nothing to show w...