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endlessknot
Level 1
Member since
09-03-2020
07-15-2023
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5
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0
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User Activity
Posts
Replies
Cannot reset password for person in Helpdesk Group
10-30-2020
Hi, A user is member of Group “Helpdesk”. She forgot her password. How can she reset her password so she can use DUO Web Console.
A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead
10-30-2020
A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead. Please advise.
Can Duo block connection based on IP?
09-04-2020
Hi, An external IP hit a DUO Account. The user reported it as fraudulent. Upon checking our Firewall Logs, it showed this IP was trying to log into our firewall. Can Duo block connection based on IP ? If yes, where is this setting ? Thank you
Re: A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead
11-10-2020
Solution> Re activate DUO Push
Re: A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead
11-06-2020
Hi, I opened a ticket and got help. Thanks.
Community Statistics
Member Since
09-03-2020
06:16 PM
Date Last Visited
07-15-2023
02:14 AM
Posts
5
Total Helpful Votes Received
1
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Amy2
1
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Amy2
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