We have been testing out the new Webex Suite Platform.  A lot of nice new changes, HOWEVER, we have found one showstopper in our enviuronment.For users with a physical Cisco IP Phone, and call control enabled (they can use things like Click to Call t...

We have a pretty strict retention schedule (3 days on direct chats, 7 days on group/space chats).If a user misses a chat, and the retention kicks in, the blue dot stays.  Going into the chat doesn't clear the blue dot, the user has to right-click and...

While we make the transition to the universal prompt and verified push, we are now requiring people to retrieve and enter passcodes. We are getting complaints that passcodes used sometimes do not work. That there sometimes is no refresh option in th...

This was highlighted in the past, but now doesn't seem to be talked about.Being able to easily join Zoom (and Teams) meetings directly in rooms with Webex Devices is important.   I know we can do "USB passthrough," but that is a nice secondary option...

If I hit the join button from the Webex app, it launches a SIP connection and goes to a weird Zoom experience, and requires a passcode.   It would be MUCH better if it worked like MS Teams and it cross launched the full Zoom client. This is pretty im...