About JKROBERTSON

JKROBERTSON · 12-20-2021

I’m performing product evaluation for my customer, and we’re looking at DUO for RDWeb (Microsoft Remote Desktop WebAccess). Currently I have a demo setup using the “Free Trial” on the main DUO.COM webpage, so I can evaluate the product as well as the...

JKROBERTSON · 12-22-2021

[Updated] Hi Amy / team, you were correct and the user was not correctly activated for the assigned mobile telephone number. we’d performed this activation under an Administrator account so had assumed that this would activate the Duo Mobile for all ...

JKROBERTSON · 12-21-2021

Amy: If you do not have Duo Mobile installed and activated for your test user account, you will not see Duo Push as an authentication option. I suspect this is the root cause of my issue, and I’ll check this out and report back.

Member Since	‎12-20-2021 06:36 AM
Date Last Visited	‎07-15-2023 02:14 AM
Posts	3
Total Helpful Votes Received	2

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