Hi,
I use the free Duo two step authenication software on my phone to manage my website. I have changed phones and the recovery password is not being accepted. What can I do to reconnect my accounts ion the new phone???
Thanks
Hi Amy,
Thank you for responding. I really do appreciate it.
My website is my company website that is hosted by siteground. I use DUO two step authenication as part of the security.
The recovery password is my DUO mobile recovery password that I set ...
Just found this in one of Duo documents
If Duo Mobile accounts cannot be recovered via Duo Restore or other means, contact an IT administrator at your organization for help reactivating your Duo accounts. Duo Support will not be able to help troubles...
