Customers are using UCM cloud and CUCM 12.5.1. And need a Jabber login/logout report for TCTs, BOTs, CSFs, and TABs?
The ED leadership needs to create a Jabber Log for all our providers who sign into Jabber monthly basis.
Our clinical problem is that ED providers( Attending, residents, APPS) are often forgetting to log into Jabber at the beginning of their shift. We hope this is largely accidental, but it has become such a burden to our clinical workflow we need to track this. I cannot stress how much the failure to log in has impacted our workflow.
My idea would be to create a monthly log of the times each user (with a known Jabber login) logs in. At the end of the month if we had a list of all the times the user logged in, and logged out or timed out, it would allow us to create a dashboard on Tableau to track them and increase our accountability.
