Critical message S170

[vkragovic]

I get this notification every day on a email:

The Critical message is:

 An application fault occurred: ('aggregator/master_aggregator.py _process_export_files|604', "<class 'reporting.aggregator.master_aggregator.ExportProcessError'>", '', '[aggregator/master_aggregator.py main|268] [aggregator/master_aggregator.py watch_incoming_queue|392] [aggregator/master_aggregator.py _process_export_files|604]')

Product: Cisco S170 Web Security Appliance

Model: S170

Version: 9.1.1-074

Serial Number: D072DCA01C68-FTX1815M04F

Timestamp: 03 Aug 2016 19:40:01 +0200

[Handy Putra]

Would recommend to open TAC case for that since the engineer will need to check from the backend for the reporting database.

[Anas Hijjawi]

How did you fixed the problem?

[Christian.Preusler]

I think update should fix that problem, but i'm not sure... it's long time ago.....

[pgiouvanellis]

Is it possible to update what was fix finally the problem and what the problem was  ?

I face the same problem but i am on late version but have exactly the same message .

Product: Cisco S170 Web Security Appliance

Model: S170

Version: 10.1.0-204

Thanks ,

Palaiologos