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Cisco AnyConnect secure mobility client keep on acquiring IP in windows 10

anetwork382
Level 1
Level 1

Hello! I ran into this problem Yesterday, Cisco anyconnect secure mobility client actually works but it's constantly "Acquiring IP Address while connected to WLC  and IP remains same. Internet access is fine but it breaks in middle all of sudden.

In few solutions its related to Windows Network adopter & in few cases it get resolved by disabling Cisco Network Access Manager. 

Network & System scan Logs are  pasted below for reference.


If you have any ideas, your feedback would be greatly appreciated.

Thanks

 

     9:15:33 AM    Service unavailable.

     9:15:34 AM    Searching for a Network

     9:15:34 AM    Wireless- WLC : Connected

     9:15:34 AM    No adapters available.

     9:15:34 AM    No Wi-Fi adapters available.

     9:15:34 AM    Searching for a Network

     9:15:34 AM    Wireless- WLC : Connected (x.x.x.x)

     9:15:47 AM    Wireless- WLC : Authenticating

     9:15:47 AM    Wireless- WLC : Acquiring IP Address

     9:15:48 AM    Wireless- WLC : Connected (x.x.x.x)

     9:15:50 AM    Wireless- WLC : Limited or no connectivity

     9:15:50 AM    Wireless- WLC : Connected (IPv6)

     9:15:50 AM    Wireless- WLC : Connected (x.x.x.x)

     12:01:01 PM    Wireless- WLC : Authenticating

     12:01:01 PM    Wireless- WLC : Acquiring IP Address

     12:01:01 PM    Wireless- WLC : Connected (x.x.x.x)

     12:01:52 PM    Wireless- WLC : Authenticating

     12:01:52 PM    Wireless- WLC : Acquiring IP Address

-------------------------------------------------------

System scan logs

9:15:33 AM Ready
9:15:34 AM Initializing.
9:15:34 AM Checking for product updates...
9:15:34 AM The AnyConnect Downloader is performing update checks...
9:15:34 AM Checking for profile updates...
9:15:34 AM Checking for product updates...
9:15:34 AM Checking for customization updates...
9:15:34 AM Performing any required updates...
9:15:34 AM The AnyConnect Downloader updates have been completed.
9:15:34 AM Update complete.
9:15:34 AM Scanning system ...
9:15:41 AM Checking requirement 1 of 1.
9:15:41 AM Prepare posture report ...
9:15:45 AM Prepare posture report ...
9:15:45 AM Updating network settings ...
9:15:54 AM Compliant.
1:06:12 PM Searching for policy server.
1:06:12 PM Limited or no connectivity.
1:06:14 PM Searching for policy server.
1:06:14 PM Checking for product updates...
1:06:15 PM The AnyConnect Downloader is performing update checks...
1:06:16 PM Checking for profile updates...
1:06:16 PM Checking for product updates...
1:06:16 PM Checking for customization updates...
1:06:16 PM Performing any required updates...
1:06:16 PM The AnyConnect Downloader updates have been completed.
1:06:16 PM Update complete.
1:06:16 PM Compliant.

1 Reply 1

Ibrahim-Sharif
Level 1
Level 1

Hello,

 

I have the same problem nowadays, did you figure out the issue ?

 

 

Thanks,
Ibrahim