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SG550XG-8F8T segmentation fault

rbh
Level 1
Level 1

I've a stack consisting of two SG550XG-8F8T switches. Last night the stack restarted, apparently because of a segmentation fault error:

07-Nov-2016 23:00:19 :%STCK SYSL-A-UNITMSG: UNIT ID 2,Msg:%SYSLOG-F-OSFATAL: caught segmentation fault exception at address (nil)

signal-num = 11 (SIGSEGV)
signal-code = 1 (SEGV_MAPERR)

reg[00] = 0x0
reg[01] = 0x0
reg[02] = 0xfffffff9
reg[03] = 0x0
reg[04] = 0x8585effc
reg[05] = 0xa9ffeaa8
reg[06] = 0x0
reg[07] = 0x0
reg[08] = 0x3f2
reg[09] = 0x0
reg[10] = 0x3f2
FP      = 0x69c059
IP      = 0x0
SP      = 0xa9ffe838
LR      = 0x0
PC      = 0xb6d51974
CPSR    = 0x10
Fault Address   = 0x0
Trap no = 0xe
Err Code        = 0x817
Old Mask        = 0x0

***** FATAL ERROR *****
Reporting Task: PSTM.
Software Version: 2.2.0.66 (date May 15 2016 time 20:10:00)
ros(HOSTG_fatal

Any ideas apart from updating the firmware?

Best,

Rasmus

1 Reply 1

Michal Bruncko
Level 4
Level 4

this looks like evident bug. I would strongly suggest you to open assistance with contacting 

Support - Small Business Support Center (SBSC)