It has been multiple times since we have faced the following issue.
We open the Windows 10 machine where DUO is already installed. The machines boots but gets stuck at screen where username/password is about to come on Windows screen. CTRL + ALT + DELETE even not work at that moment. Since Windows credentials box does not come we can not do any action further to enter the password or to wait for DUO push screen which comes after entering the password.
The only solution to come out of this situation is to go to Safe mode boot on Windows and disable and uninstall Duo and come back to normal mode and log in again and then reinstall DUO to make DUO working.
Is there any permanent fix for it because we can not keep on uninstalling and installing the DUO in between the safe and normal boot mode? We already have the paid account with you.
Thanks,
Raghav