02-26-2018 01:28 AM
Hi,
I receive E-Mail notifications by Duo Security that my Telephony credits are running low. (I have used 2FA via SMS; meanwhile I have chosen a different system.) I do not want to receive these E-Mails anymore. But when I want to login with my password, Duo wants to make 2FA and I get the following message: “Error sending SMS: Insufficient telephony credits.” So how do I stop this? Basically I do not want to use Duo Security anymore and delete my account.
Best regards
Solved! Go to Solution.
02-28-2018 08:16 AM
We’re sorry to see you go! Please contact Duo Support; they can fully delete your customer account.
02-28-2018 08:16 AM
We’re sorry to see you go! Please contact Duo Support; they can fully delete your customer account.
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