07-22-2020 02:56 AM
Hi,
I’m syncing users from our Active Directory and import telephonenumber (Landline) and mobile (usually smartphone). Is it possible to assign “telephonnumber” automatically the type “Landline” upon import?
Regards
Solved! Go to Solution.
07-22-2020 08:58 AM
No, as mentioned in the description of the “Primary phone” and “Secondary phone” sync attributes here, directory sync imports phones as generic smartphones. This is not a configurable option.
07-22-2020 08:58 AM
No, as mentioned in the description of the “Primary phone” and “Secondary phone” sync attributes here, directory sync imports phones as generic smartphones. This is not a configurable option.
07-22-2020 09:05 AM
Thanks. Might be worth making it a configurable option?
07-22-2020 10:25 AM
To file an official feature request for making the synced phone type configurable, please reach out to the Duo Support Team or your Customer Success Manager (if you are a Duo Care customer with a CSM) to have your idea recognized.
In the meantime, if you have many phones to update, I’d suggest using our Admin API’s /phones
endpoint to modify the type
. This works for any phone, regardless of origin. CSV import won’t be able to update the phone type as it’s not able to modify synced users or any devices attached to synced users.
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