Delete DeviceID

[Craig McFarlane]

Hi. 

So I have created the CSV file, and using the Duo-provided Python script, I have been able to upload a deviceID to Duo. I can see my device shows as Trusted. 

I need to know how to remove this DeviceID, please. It's not clear how you do that.

Many thanks

Craig

[DuoKristina]

https://duo.com/docs/trusted-endpoints-generic-duo-desktop#update-endpoint-identifiers-periodically

Each time you run the script against a CSV it deletes the device cache in Duo and creates a new one with the info from the CSV file you provided.

So, if you imported 50 IDs in one CSV file and then needed to remove 5 of them, delete those five from the file and run the import script again and it will delete the cache with 50 IDs and create a new one with the 45 IDs now remaining in the file.

You can see when you look at the Device API reference https://duo.com/docs/deviceapi#device-api-endpoints there isn't an endpoint for just deleting IDs from an existing device cache. There is also no Admin Panel UI for the Generic with Duo Desktop management integration that lets you manage the device caches or the contents of the device cache to add or remove specific IDs from a cache.

The Trusted Endpoints Manual with Duo Desktop management integration (which is a distinct management integration from Generic with Duo Desktop) lets you add and also delete device IDs directly from the Duo Admin Panel.