Managing Devices

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I’m experiencing an intermittent issue where Duo push notifications to complete a Windows 2019 RDP login never arrive. It happens for all users on the box. Once the RDP session starts, the login screen never shows the Duo screen/prompt. The only way ...

mike210 by Level 1
  • 1153 Views
  • 0 replies
  • 1 Helpful votes

Trying to figure out why we have a few phones falsely reporting ‘Biometric verification disabled’. As can be seen in the above screenshot, the issue is on differing versions of OS, Android, and Duo Mobile app. Have checked all phones and confirmed t...

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Hi i have installed Palo Alto Globalprotect and use duo push for my users, this works great - user authenticate trough windows (username/pass) and verify w/duo push on smartphones. But now there are some users that dont have smartphones and maybe don...

johnny3 by Level 1
  • 6167 Views
  • 2 replies
  • 2 Helpful votes

When will duo support u2f keys in Firefox? A yubikey has worked in firefox for months using an add-on, and with firefox 57 released a few weeks ago the u2f support is native; it works with many 2fa systems but not yet with duo. the current message is...

aliencam by Level 1
  • 11512 Views
  • 32 replies
  • 3 Helpful votes

How does one add Windows Hello as a WebAuthn device? We have all WebAuthn & U2F policy choices enabled (I don’t see any for Hello like there is for Touch ID). I do have physical security keys and a Mac Touch ID device registered to my account. On my ...

pgp by Level 1
  • 2181 Views
  • 1 replies
  • 0 Helpful votes
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