I have several people on iPhone who aren’t able to download the app since it takes ios 13. How can I get people on this when it isn’t compatible with their version?
Hello, I’m having issues logging into my Ubuntu Server, through SSH in Putty, after setting up Duo for Unix. It sends the authentication push to my phone with no issues. But after I click approve, the Putty screen says “Access denied” and I get an er...
No matter what I try all devices are showing up as unknown. Any ideas what needs to change in my network or if I’m overlooking something. I believe I’ve followed all the documentation but nothing is working.
I have several devices that two people need access to. I configure the device for both users and when either authenticate the other is notified. Is this by default or am I missing something. It’s very misleading when two people are accessing the same...
We are interested in using the option to let users manage their down devices. I see that this is disabled by default (at least in the applications we’re using), so I was wondering why some orgs may not want to have that option available?
Thanks
Trying to setup offline access for a laptop on the Duo client and having issues with the iPhone 13 not being able to take a picture of the QR code. Has anyone seen this, failing on 2 different iPhone 13’s. Android and other iPhones can read the same...
Good afternoon,
We are currently rolling out DUO Windows Login MFA for our users.
We really like the “Remember Me” feature, but it gets a little frustrating for users when the switch from a wired connection on their dock to a wireless connection (con...
Hi All,
I purchased a FeiTian hardware token (model:A4B). Can this hardware token be used on Cisco Anyconnect, because I have tried many ways but it still doesn’t work. Can anyone provide guideline to me?
Thank You
After installing the duo windows client to protect local and rdp logins, I have a laptop that isn’t asking for Windows 10 credentials. When I’m pressing ctrl+alt+del to open the computer the screen just sits there. Is there a way to disable the cli...
Hi,
One of our users logs through a phone call for 2FA. Suddenly, last week, it stopped working.
He gets the call, presses a key but it doesn’t get through.
We’ve tried to switch to a different phone and it worked.
But with his phone, it’s impossible...
Installed the DUO client to protect the PC and windows 10 facial recognition does not work anymore even though it is setup and say its turned on. What are my options to fix this?
I’m trying to use a Yubikey Nano 5 as an alternate authentication method in addition to a Duo push. I have everything setup to use the Nano offline, but trying to login to Windows while online results in a push to my phone and “Phone Call” and “Pass...
