Could anyone advise when is it preferable to use Duo Network Gateway for the Apps protection? I have two cases; one for firepower ssl vpn protected by Duo, and needs to apply device health to it. And the second case, for RDP, SSH UNIX and fortigate s...
Is Duo Network Gateway working with on-prem Active Directory ? or should we use SAML (Cloud Identity provider) as an authentication source?
For security reasons, we want hardware tokens to be used to connect to AWS Workspaces instead of DUO mobile. We currently have a RADIUS server in place and configured Amazon Workspaces MFA to use Duo. However, when logging into workspaces we cannot c...
Hello please I lost my 2FA Authorization code and I can’t login to my Facebook account since all this days. I mistakenly deleted it on my phone and I could not find it since
I have a duo account with an iPhone attached to it. That iPhone has about a dozen accounts that it helps protect. I have added an iPad to my duo account, but Mobile doesn’t have any of the apps that are listed on the iPhone. Am I missing a step, or ...
I have the free plan and one of the official help pages says that users on any plan can use hardware tokens. In the admin portal, I am able to add hardware tokens and assign them to users, but the users don’t get the token as an option on the traditi...
Users with their phone with the Duo App on WiFi will not get the duo push notification until they switch to data.
Hi, I want to enable Self-service portal option, but the checkbox is disabled and ask me to Upgrade your plan to use this feature, I am on free plan. What plan I need to enable Self-service portal?
Knowledge Base | Duo Security notes mentions “Galaxy Watch 5, 4, and/or WearOS 3 are not supported…” I assume this will include the Pixel watch as well, but if there’s any workaround newly introduced we’d like to know about it. Thanks a lot.
I am trying to force the Duo prompt for O365 (outlook mostly) each time a user accesses via a browser, or from their mobile device app. I have an application policy set to “dont remember devices”, but my android phone just logs me in still. I origina...
We would like to use the Digipass Go 6 key and purchased 100 of these from a Vasco reseller. I have been tole that I need to know the “secret Hex key” of each token. However when working with the reseller he informed me that he has no idea of such a ...
Hi, I have duo installed on a Windows 10 pro. I have 2 users on that PC, one is an admin account and the second account is a standard user. For admin account, I want duo to always prompt For standard user, I want duo only prompt when user RDP Is it p...
Hi, I just recently bought a new Android phone. I deleted Duo app on my old phone and installed it on my new phone. I used my new phone to scan the QR code, when I logged into my Duo Dashboard. But I could not get any push notification when I one to ...
Hi, I have a windows 10 pro that don’t have internet access. If I install Duo in that pc, will I able to use 2fa by receiving sms, duo prompt, Yubikey key or call? No internet access. -------------------------- PC Internet access -------------...
I am looking at the Authentication Log for a user, with access granted results. There are two columns, “access device” and Authentication Method". The “Access Device” column shows “Location Unknown” with an IP of 0.0.0.0. The “Authentication Method” ...
