Managing Devices

This question has been asked before a couple of years ago (Using a Swipe Card Reader: Possible?) , but I’d like to bring it up again as something may have changed. We would like to use card readers and existing staff ID cards instead of tokens for Du...

I need to implement a voip phone that has a vpn client built in. Can DUO push to a different device to authenticate the voip phone?

I have inherited administrating this WordPress website that uses Duo for logins, using push notifications to mobile phones. I have been successfully using Duo for some time, adding WordPress users who then set up Duo etc. Now, I need to reconfigure s...

I’m curious what authentication methods, if any are available for a user without a mobile device attempting to gain access to a web application. Are bypass codes the only option in this case? Being that a hardware token would not work, and the user d...

Hi all, So I’m still new to Duo. I signed up for a trial but downgraded to Free because I’m only using it for personal use and can’t justify $60/month but hopefully the free tier isn’t limited to one device. My phone is working and can push authent...

We are using Yubikeys with DUO but those can only be configured as Hardware Tokens which require some pre-configuration steps through the Yubikey personalization tool. This is pretty tedious since we can’t deliver them directly to the end users. We c...

I’m curious to see what people are doing for their new hire workflows. We don’t give out corporate phones so are delivering Yubikeys (Yubikey 5 + NFC) in case they don’t want to use their personal phones to run the Duo app. We’ve noticed that Outlook...

Hi, I need a token, but the Yubikey Neo mentioned on duo site is not available on yubico web site. the YubiKey 5 Series are Duo compatibles? thank you. Salvatore

This has worked fine previously, however now when I attempt to log in, I receive the phone call and can here the message, but the key press is not registered and eventually the call hangs up and the connection closes. This has worked fine up until ar...

Over the weekend and into today we had a up-tick in the number of Duo related calls where people couldn’t get text or phone calls. The logs weren’t reporting anything particularly useful, and it was narrowed down to being one carrier. In digging int...

Hi, even if I configure the global policy to use biometric authentication, when I receive the duo push for my admin panel login, it not ask for may biometric authentication on my iPhone. Other protected application ask me for the biometric auth. What...

I support a couple of offices where we have implemented DUO with LDAP authentication for WatchGuard Firewall and SSLVPN client. Authentication works fine with PUSH notifications and SMS codes for all offices. I have a couple of offices where the ph...