How to manually release a supressed user in ISE

[117222400]

Hi Experts,

We have ISE radius settings as below:

The below is the report for rejected user:

sometimes like this

what I am confusing is:

1. I don't know whether the user was suppressed or not?  only 60 minutes later when I see the "release " log entry, I know it was suppressed.   ---How can I confirm it is suppressed? by multiple failures/attempts?

2. How can I get it released manually if it is suppressed? I don't want to change the settings as that would need an approval. Sometimes it was suppressed again and again due to the user's attempts, that's really alloying...

Thanks very much

Best regards

George 

[Ruben Cocheno]

@117222400 

On the ISE Home Page, you will see a counter for "Rejected Endpoints".  You can click on this to bring up list, or view Rejected endpoints in Context Visibility and have the option to choose all or specific endpoints and "Release Rejected".