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Cisco Secure Email gateway tracking API

Shah Tanveer
Level 1
Level 1

Hello,

I have configured Secure email gateway, configured Local Tracking for Email message tracking. When we use  message-tracking API to get the email messages, API gradually taking more time when index increases. eg: for messages 1-100 it is taking 1 sec then 101-200 it is taking  2 sec like wise for 1001-1100 it is taking 6 sec.

I have 5000  email messages, to get all the messages it is taking around 8 min 50 sec. is it expected behavior in gateway API or any other way can increase this time/ best practices to avoid these latencies.

1 Reply 1

rnan
Cisco Employee
Cisco Employee

Hi, I think you need to create TAC case to check this issue