No notifications from Apple Watch after iOS 13 update?

[nacho3]

After updating my iPhone to iOS 13 it appears that my Apple Watch is no longer receiving notifications whenever I receive a Push Notification. (The iPhone is still displaying them fine).

Phone = iPhone X
Watch = Apple Watch 4

• I figured I’d also apply the watchOS 6 update to my watch, but that had no effect either.
• I’ve also uninstalled the Duo app from my Apple Watch and then re-installed it, no dice.
• I’ve confirmed that all of the notification settings are correct on both my iPhone and on the Apple Watch.

Is anyone else having issues similar to this?

[Rajahmundry_Est]

Same issue with my Iphone 8 and Iwatch Series 3

[Brent_Gath]

Try the fix I typed above.

[chris_h2009]

Same here its ridiculous

[acmyra76]

I’m getting imessage notifications on watch but my alarm did not work this morning as it had in the past.

iphone 7 plus
apple watch 3
both updated yesterday to ios 13 and watchos 6 respectively.

[Brent_Gath]

You’re all welcome! Glad it’s working for everyone else too!!

[Abhaya_Panikath]

It worked for me too
Thanks a lot!

[Kimi1]

Wow. Worked for me too! Thanks!

[mkorovesisduo]

Hey everyone, thank you for bringing this to our attention. Based on your feedback and our investigations, we have determined that the best way to resolve this issue with iOS 13.0 devices paired with an Apple Watch is to update your iOS device to 13.1 and your Apple Watch to WatchOS 6.

If these issues persist, try the solutions listed in our iOS Push Troubleshooting Guide.

If any of these suggestions fail to resolve your issues, try the following:

1. Power off your watch.
2. Power off your phone.
3. Power on your phone.
4. Power on your watch.
5. Attempt an authentication to send yourself a push and verify whether this resolved the issue.

There are more suggestions provided in this Duo Knowledge Base article: https://help.duo.com/s/article/5418

Thanks again for raising this issue.

[JPalm]

I experienced something similar to this issue today after switching phones to a new iPhone 11. Things were working with iOS 13.1 and Watch OS 6 on the other iPhone.

The Duo App on my watch was saying there were no accounts and to open the Duo Mobile App.

Rebooting both the iPhone and the Watch did not immediately fix it. However, after doing that, I then toggled Bluetooth on/off on my iPhone. THEN the Duo accounts on my iPhone appeared on my Watch and I started receiving notifications. So, I’m not sure if I could have just toggled Bluetooth on/off to begin with (without rebooting the Watch and Phone) or…

[Steven_Tillson]

Brent_Gath:

You’re all welcome! Glad it’s working for everyone else too!!

You’re all welcome! Glad it’s working for everyone else too!! I used this how to set an alarm on iPhone 13 guide and worked.

[bjames]

Guess I’m the odd one out here; I did the process, but got an alert on my watch to unlock the phone. I unlocked the phone but still don’t get the indicator on the watch. Checked all parameters of the iphone/watch app and they are fine.

Whoops typed too quickly after 5 minutes it started working with or without the phone locked. Thanks!