Hello friends!
We are excited to share that Duo Level Up is now generally available to all Duo customers! Our release is a huge milestone that would have not been possible without your support. We sincerely thank you for taking the time to test-drive our courses and share your insightful feedback during the Beta Program!
Starting today August 9th, an Admin Panel account is now required to register for courses on Level Up (levelup.duo.com). Learn more about the upcoming changes below!
How to Register for Level Up
As part of our public launch of levelup.duo.com, we will be retiring registration access codes and moving to a single sign-on (SSO) experience, where administrators can now log in using the same credentials they use to access the Duo Admin Panel.
To connect your Admin Panel account to your Level Up account, you will need to login to the Duo Admin Panel and click the Level Up: Training & Certification link in the bottom left-hand corner of the Duo Admin Panel.
Will my certifications and course progress transfer?
Yes. All of your Level Up activity will remain associated with your account, as long as the email address you used for your Level Up beta account matches the one you use to access the Duo Admin Panel. If you need any assistance with your course progress, contact our team at levelup@duo.com.
Which email address do I use if I have multiple Duo accounts?
If you have access to multiple Duo accounts, we recommend using the email associated with the account you access most frequently, or the parent account if you manage accounts with a sub-account structure.
How can I register other admins in my organization?
If you’re interested in having other administrators in your organization take our training courses, an Admin Panel account will be required to access Level Up. You can grant them access by creating an Admin Panel account for them. This access is open to all administrator roles, so if you’d prefer that your admins complete training before having access to manage any settings in the Admin Panel, consider giving them Read-Only access.
Will Level Up still be free?
Yes, Level Up will remain free. As part of our mission to make security accessible to everyone, Level Up will remain free and available for all Duo customers, on every paid or free edition of Duo, for every administrator with access to the Duo Admin Panel, with any administrative role.
Thank you for all your support!
Our team will continue to create and improve courses to make our learning experience even better, and will keep sharing the latest updates with you here on the Community. We hope you’ll join us for the next phase of our journey.
