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What happens if computer is offline

works2020
Level 1
Level 1

What happens if DUO is installed, and the device loses network. Is there a way to get around DOU? I noticed there’s the option to not use DUO if you’re not accessing RDP/remote, should this be checked?
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1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

The top option “Bypass Duo authentication when offline (FailOpen)” is the setting that controls whether users can bypass active MFA and log into Windows if Duo’s service can’t be reached. Learn more about that setting in step 4 of setup here or in the FAQ item here.

The “Only prompt for Duo authentication when logging in via RDP” doesn’t distinguish between online and offline states. When it is enabled, then local console logins never prompt for Duo MFA, whether the system can contact Duo’s cloud service or not. When disabled, both local console logins and RDP logins prompt for Duo MFA.

Duo, not DUO.
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